Last Updated: August 13, 2026 • SettleMate Platform
GDPR & Privacy Compliant
At SettleMate, your financial and property privacy is our highest priority.
SettleMate ("we", "our", or "us") provides a real-time property settlement and collaboration platform connecting Home Buyers, Mortgage Advisers, Property Lawyers, and Real Estate Agents. This Privacy Policy outlines how we collect, use, store, and protect your personal data when using our web and mobile applications.
1. Information We Collect
We collect information necessary to facilitate property settlement and financial advisory services:
Personal Identifiers: Name, email address, phone number, and physical address provided during account registration.
Document Vault Papers: Identification documents, proof of income, bank statements, legal contracts, and title deeds uploaded to the Document Vault.
Transaction & Communication Logs: Interactions, message updates, and milestone statuses shared between you and authorized professional partners.
2. How We Use Your Information
Your information is processed strictly for the execution of property acquisition workflows:
To enable real-time tracking of property settlement milestones and tasks.
To facilitate secure document sharing between buyers, legal representatives, mortgage advisers, and real estate agents.
To issue real-time status alerts and critical deadline reminders regarding your settlement.
To maintain compliance with conveyancing, anti-money laundering (AML), and identity verification requirements.
3. Data Sharing & Third Parties
We adhere to strict role-based data sharing principles. We never sell your personal data to third-party marketers.
Authorized Professionals: Documents and settlement progress are shared only with professionals explicitly linked to your property transaction (e.g., your designated Conveyancing Lawyer or Mortgage Adviser).
Legal Compliance: We may disclose information if required by law, regulation, court order, or governmental audit.
4. Data Storage & Security
All personal data and documents transmitted through SettleMate are encrypted using industry-standard TLS 1.3 in transit and AES-256 at rest. Access to sensitive vault papers is restricted via strict Role-Based Access Controls (RBAC).
5. Your Rights & Data Choices
You retain full control over your personal data:
Access & Export: You can download or request a copy of all documents stored in your Vault at any time.
Correction & Deletion: You may update your profile or request full deletion of your account and associated documents by contacting support.
6. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact our Data Protection Officer at: